**Cancellation Policy**
At Arctic Commune, we strive to provide a seamless shopping experience. However, we understand that sometimes changes are needed. Our cancellation policy is designed to be fair and straightforward:
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Order Cancellation Window: Customers can cancel their orders within 24 hours of placing the order for a full refund. Cancellations made after this window may not be eligible for a refund, as many of our products are perishable and sourced on demand.
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How to Cancel: To cancel an order, please contact our customer support team via email or phone with your order details. Our team will assist you with the cancellation process.
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Refund Process: If a refund is approved, it will be processed within 7-10 business days, and the amount will be credited to the original payment method used for the purchase.
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Modifications to Orders: If you wish to modify your order instead of canceling, please contact our support team within 24 hours of placing the order. We will do our best to accommodate changes, subject to product availability.
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we will initiate the refund process. Refunds will typically be issued in the original form of payment within 3-5 business days. Customers may be required to return any unused portion of their order as part of the refund process.
